China’s General Administration of Quality Supervision, Inspection and Quarantine received some complaints about some defects in the direct-shift gearbox of Volkswagen’s vehicles.
The costumers complained about unusual noises, vibrations and transmission problems in the DSG of Volkswagen vehicles. The company took action and on March 1st it submitted technology specifications to the watchdog for reference and said it plans to solve the hitches through technology upgrading. Since the reported problems pose no threat to vehicles’ safety, Volkswagen will not recall the vehicles.
The watchdog experts believe that technology improvements cannot fully address the defects and they ordered Volkswagen to conduct more investigations and take effective measures to solve the issues. The General Administration of Quality Supervision, Inspection and Quarantine is conducting probes with some professional institutes and if the DSG is confirmed to be flawed, it will press Volkswagen to recall the products according to regulations. The watchdog demanded that Volkswagen China attach great importance to the problem concerning direct shift gearboxes and conduct extensive technical analyses.
This year, in the first two months Volkswagen sold 818,800 units in China, up 8% year-on-year, which translates in a steady growth for the company in the Chinese market.