China: some Tesla customers are already dissatisfied image

While Tesla Motors has today set up in a high-profile event featuring Chief Executive Elon Musk its first customer delivery in China, some of the customers are protesting delayed deliveries of their cars.

A group of customers from China are protesting the fact their cars are not even manufactured yet, despite ordering them since last year – with Tesla saying it’s not ready to kick off deliveries outside major cities before June.

“The company told me they are still training electricians in Zhuhai,” said Mr. Long, one of the disgruntled customers. “I feel my rights have been hurt.”

A Tesla spokesperson said the company delays shipments to customers outside cities like Beijing and Shanghai because of service centers availability and charging network infrastructure issues.

Tesla is now being closely watched by other automakers who seek to bring their own hybrid or electric cars into China, as the ambitious goal of having 500,000 plug-in hybrid and electric by 2015 and five million by 2020 is actually far from reach now. According to data from Automotive Foresight – a consultancy firm – only around 1,005 plug-in hybrids and 11,410 electric vehicles were sold in the whole of 2013.

The Californian electric car maker has set – according to CEO Elon Musk – a 5,000 units goal – which would be considered a great success if achieved for this year’s sales.

Via The Wall Street Journal