The influential magazine has done it again – a day after it released its annual new-car quality survey the third-largest US auto company has announced its head of quality, Doug Betts, was quitting.
The entire Fiat Chrysler Automobiles had a miserable day – the four worst-scoring brands were from the group and the Fiat 500L was deemed the worst car overall. Consumer Reports placed Toyota and Lexus at the top for the second year in a row, but what’s worse is that the Chrysler Group has been hitting the shameful low positions since at least 2009.
Now, following the results, Fiat Chrysler Automobiles announced that Mark Chernoby, 53, would immediately follow Betts, 51, who “left the company to pursue other interests.” He worked for the US automaker since November 2007. His successor, Chernoby, is also keeping his other job – chief operating officer for product development.
On Monday the Consumer Reports magazine showed the results of its annual reliability report of what Americans think about the cars and trucks they drive – and the figures showed the report was based on answers from around 1.1 million readers. According to Jake Fisher, the Consumer Reports director of automotive testing, from the Chrysler Group models the magazine could only recommend the Dodge Durango SUV and the Dodge Challenger.