The influential US car magazine, which last year praised the electric vehicle, says now that after owning it for a while, the Model S revealed to have “more than its share of problems.”
Last year, the editors of the well-known magazine were impressed with the electric carmaker’s sedan, thanks to the “smoothness, effortless glide and clever, elegant simplicity,” but after traveling almost 16,000 miles the 2013 Model S showed off its quirks.
“Just before the car went in for its annual service, at a little over 12,000 miles, the center screen went blank, eliminating access to just about every function of the car,” says the magazine, describing just one issue.
“We take these actions with the customer’s convenience and satisfaction top of mind and strive to go above and beyond the expected level of service. In addition, we are constantly upgrading the functionality, features and quality of every Model S through the free over the air updates we provide to every owner,” said Tesla.
The company promptly fixed the problems of the sedan, including a reluctance to emerge of the automatic retracting door handles, under warranty. Last year, Consumer Reports scored the Model S sedan 99 out of the maximum 100 points – among the highest ratings it ever gave to a car.