The American giant is going to lower the advertised fuel economy ratings on its C-Max hybrid by up to seven miles per gallon after numerous complaints.
In a perfect statement of how things should work everywhere, following pressure from industry experts and complaints from dissatisfied customers, Ford Motor Company will officially recognize what we should really call a lie – the claims of the mileage of the C-Max hybrid really felt short from the real world usage, as much as it even became a problem.
We all know that the advertised EPA mileage ratings and real-world mileage differ quite a lot in some cases and finally the U.S. Environmental Protection Agency on Thursday said it planned to update its fuel-economy labeling regulations, in part to address those issues.
With the model at hand, EPA said the 2013 Ford C-Max would be relabeled under its new ratings system, to reflect estimated fuel economy of 40 miles per gallon on the highway, 45 mpg in the city and 43 mpg combined. Previously, the C-Max was rated at 47 mpg highway, city and combined. Also, the manufacturer will send checks to C-Max customers to make up the difference in fuel costs – $550 to owners and $325 to lessees.
The EPA said it tested the C-Max after receiving consumer complaints that the vehicle did not achieve the label values of 47 mpg and Ford has faced several class action lawsuits that allege it overstated the gas mileage on its hybrids. Last month, it offered a free software update to boost the C-Max and Fusion hybrids’ real-world economy.