Ford is recalling 11,500 Escape SUVs built from April through July 11 because of frayed fuel lines which could cause fires.
Three fires caused by damaged fuel lines to the engine were reported by Escape owners. All involved cars are powered by the 1.6-liter EcoBoost engine and have been sold in the U.S. and Canada. But that’s not the real news here.
According to the Detroit Free Press, it turns out that the Escape is so important to Ford that the company is giving dealers $300 per customer to cover the extra service needed. That’s about $3.5 million for the entire lot. In addition, dealers have been told to return the fixed Escapes filled with gas, washed and vacuumed.
Until their cars are fixed, customers have been given loaner vehicles. Ford instructed them not to drive the vehicles and to have them picked up by dealers for repairs. The last time Ford told customers to park their new vehicles because of a safety issue was in 2004, when the GT super sports car had a problem with the control arms.
Ford wants to complete all repairs in two weeks.