GM gives debit cards to owners for the mileage rating mistake image

As expected, General Motors will compensate the affected owners of the SUVs with overstated mpg ratings, a program which reportedly will cost the automaker around 100 million dollars.

This move comes after General Motors admitted two weeks ago it made a blunder with the fuel-economy stickers on its 2016 Chevrolet Traverse, GMC Acadia and Buick Enclave large crossovers, overstating the ratings by 1 to 2 miles a gallon. The Detroit-based automaker said that it has put in place a compensation program for the affected owners, offering debit cards or 48-month/60,000-mile extended warranties to around 135,000 US retail customers “who may pay more for fuel than they expected after viewing the incorrect window label when they purchased or leased their vehicle.” The value of these cars is worth from 450 to 900 dollars, but some owners will receive more or less, with a maximum compensation of 1,500 dollars for those who bought a model with the biggest mpg difference. The least amount will be directed to lease buyers, who will be granted as low as 300 dollars.

GM said the program would not have an impact on its financial results, with sources telling Reuters that the mistake would cost the company GM around 100 million dollars. “We want all of our customers to have a great ownership experience, so we designed this reimbursement program to provide full and fair compensation in a simple, flexible and timely manner,” GM spokesman Jim Cain said in a statement. There are also around 11,000 affected Canadian owners that will be evidently compensated as well.

Via Reuters