While the company itself is dragged into a huge safety and recall crisis, there are still good news for the No.1 US automaker, which managed to place many models in an industry key survey.
J.D. Power & Associates’ annual Initial Quality Study – one of the most closely watched research into quality for cars – has been just released and General Models won the laurels with the most models winning segments. No less than six model segments were snatched by GM models, while three of its four brands managing to rank in the above industry-average quality part and Chevrolet placing sixth, bested only by Hyundai and Toyota among mainstream offerings. South Korea’s Hyundai and Kia also followed closely on GM’s footsteps, with five segment model wins.
“The perception right now is that GM must have a lot of quality problems because of all these recalls,” said David Sargent, J.D. Power vice president of global vehicle research. “The truth is, they’re still one of the best in the industry.”
“The results are great news for our brands, especially Chevrolet,” said Jim Cain, a spokesman for Detroit-based GM. “But what matters most to customers is consistency. We did well last year. We did well this year. And not a day goes by that we don’t try to improve for the future.”
In the all important mid-size car segment, GM’s Chevrolet Malibu was first, followed by the Hyundai Sonata and only in third place coming Toyota’s Camry, the best-selling car in the US. The Detroit automaker also took the top honor in three SUV categories: compact SUV with GMC Terrain; small SUV, a tie between Buick Encore, Kia Sportage and Nissan Juke; large SUV – with the Chevrolet Suburban and GMC Yukon tied. The large heavy-duty pickup segment was also a GM affair, as the automaker took first and second spots with the Chevrolet Silverado HD and the GMC Sierra HD.