GM managed to take the first places in J.D. Power & Associates’ Initial Quality Study, for the first time in almost three decades.
All GM’s brands in the US ranked above average in the quality study, with the GMC trucks brand trailing only VW’s Porsche sports-car line. Chevrolet took the 5th place among all automakers, surpassing Toyota which dropped to the 7th place.
“If you were to ask me the question, what corporation has the best quality in the entire industry, the answer would be General Motors” for the first time, David Sargent, J.D. Power vice president of global vehicle research, said in a telephone interview.
The 27-year old study has been long dominated by Toyota and other major brands, but now customers chose GM’s Chevrolet Silverado pickup, Ford’s Mustang sports car and Chrysler’s Town & Country minivan as the best vehicles when it come to quality standards.
Five Chevrolet models, and one model for GMC, Cadillac and Buick led their segments, while Honda, Kia, Mazda and Porsche had one model that won segment awards. Toyota’s Lexus dropped to the 3rd place, with the LS large premium vehicle being the brand’s only segment winner this year.