The safety campaign in the UK follows a similar one over the same steering problem that led to a recall in the United States in late 2015.
In November 2015, Kia informed the US National Highway Traffic Safety Administration about a potential steering problem found on its Soul crossovers, the EV version included as well. The automaker uncovered at that time that a defective part of the steering gear could cause a major breakdown on the steering system of the car. The problem was linked to the adhesive used to secure the steering pinion gear to the steering gear assembly, which may have insufficient strength and may lead in extreme circumstances to a total failure. The issue affected around 256,000 model year 2014-2016 Kia Soul and Soul EV vehicles in the US manufactured January 18, 2014, to September 30, 2015.
The South Korean automaker has just released a similar safety notice in the United Kingdom for 5,707 crossovers produced in the exact same period. Kia Motors UK said it would notify owners via post and email, suggesting them to take their Souls to the nearest dealership where the pinion plug would be secured or replaced, a procedure that would take one hour. The company has mentioned once again there is no evidence that the potential issue has caused any injuries or accidents to any drivers in the UK or globally. There have also been no reports or complaints of vehicle defects from any Kia Soul customers relating to this steering problem.