/ Lexus, Mini, News / Lexus, Mini top JD Power’s 2012 sales satisfaction survey

Lexus, Mini top JD Power’s 2012 sales satisfaction survey

Linked In Share
Lexus, Mini top JD Power's 2012 sales satisfaction survey

Lexus ranked as the top luxury brand in JD Power’s 2012 Sales Satisfaction Index Study, with Mini occupying the first place for mass-market brands.

According to the survey, consumers are increasingly satisfied with the auto-buying experience, as overall sales satisfaction among new-vehicle buyers increased to 664 on a 1,000-point scale, up from 648 a year earlier. Most of the gain was due to better salesperson ratings.

All 11 luxury brands and nine of the 20 mass-market brands scored above industry average in JD Power’s 2012 survey. For the second consecutive year, Lexus was the top-rated luxury brand with a 737 score, followed by Infiniti, with 728. The Nissan-owned brand was the biggest gainer of all brands, with 52 points more than a year ago, when it ranked eighth. Cadillac, Lincoln, Porsche and Mercedes-Benz occupy the next four spots, all scoring above the luxury average of 716.

The mass-market brand list was topped by Mini for a third straight year with a 712 score. Buick ranked second and GMC third, with GM placing all three of its mass-market brands in the top five. Fiat was fourth and Subaru tied with Chevrolet for fifth. Ford, Honda and Volkswagen also scored above the mass-market average of 657.

by Dan Mihalascu (my Google+) - Wednesday, November 28th, 2012 - filed under Lexus, Mini, News. Image credit: .
Linked In Share
Related Articles
american consumers consumer confidence jd power and associates jd power survey Lexus luxury brands Mini Sales Satisfaction Index satisfaction survey volume brands


Discuss: Lexus, Mini top JD Power’s 2012 sales satisfaction survey

Leave a Reply















Inautonews Facebook PageInautonews RSS FeedInautonews TwitterInautonews Youtube Channel

Sign up to receive our email newsletter on your email. It's safe. No spam!

Kyalami racetrack McLaren track day
Kyalami racetrack McLaren track dayA unique race day event for McLaren owners has been held recently at the Kyalami racetrack. Just because you are living in South ...
[VIDEO] Mercedes-AMG G63 – new promo released
[VIDEO] Mercedes-AMG G63 – new promo releasedThe German based automaker Mercedes-Benz has recently released a new promotional video with the impressive G63 AMG. It has been ...
Silver Ferrari Enzo spotted
Silver Ferrari Enzo spottedThe Ferrari Enzo may have been long gone from production but that doesn’t mean that it’s good for the scrap yard. Over the ...
Recall roundup: Lexus vehicles for fire risk
Recall roundup: Lexus vehicles for fire riskThe Japanese based automaker Lexus has officially announced a new recall for approximately 423,000 units because of a possible ...
Sergio Aguero buys Lamborghini Aventador
Sergio Aguero buys Lamborghini AventadorManchester City’s striker, Sergio Aguero, has recently bought himself a brand new ride, a Lamborghini Aventador. The ...
Abarth 500X confirmed
Abarth 500X confirmedThe Abarth version of the recently unveiled Fiat 500X will be introduced by the end of next year, as the company has recently ...
Recall roundup: Fiat Chrysler vehicles for two separate problems
Recall roundup: Fiat Chrysler vehicles for two separate problemsFiat Chrysler Automobiles has announced two recalls for almost three quarter of a million cars in the United States for two ...
[VIDEO] Porsche 918 Spyder vs. McLaren P1 drag race
[VIDEO] Porsche 918 Spyder vs. McLaren P1 drag raceAn impressive drag race has been put together recently by the guys from Autocar, putting together two of the hottest rides of the ...
BMW M2 might debut in Detroit next year
BMW M2 might debut in Detroit next yearThe near-production version of the BMW M2 is believed to be introduced at the 2014 NAIAS, in Detroit, next January. The ...
ABT upgrades the Audi S8
ABT upgrades the Audi S8The facelifted version of the Audi S8 has been recently upgraded by the aftermarket specialists from ABT Sportsline. Owners of ...
Chinese official expects three local producers to become global players
Chinese official expects three local producers to become global playersThe country’s fast growing and highly competitive auto industry should be able to create at least three automakers that would ...
Kia Soul EV Smitten Ice Cream Truck goes to SEMA
Kia Soul EV Smitten Ice Cream Truck goes to SEMAThe Kia Soul EV Smitten Ice Cream Truck will be officially presented to the public, for the first time, during the 2014 SEMA ...
2015 Lexus LS goes official
2015 Lexus LS goes officialToyota’s luxury brand Lexus has officially introduced the 2015 LS which is coming with some minor updates compared to the ...
Five new Chevy Concepts unveiled for SEMA
Five new Chevy Concepts unveiled for SEMAThe North American based automaker Chevrolet has officially unveiled five new concept cars which will be officially presented to ...
Jaguar F-Type with AWD planned for L.A. Auto Show
Jaguar F-Type with AWD planned for L.A. Auto ShowJaguar is planning to introduce an all-wheel drive version of the F-Type sports car later on this year, during the 2014th edition ...
Read more automotive news


2013 Frankfurt Motor Show Live Images

mclaren trackday kyalami 1
sergio aguero lamborghini aventador 1
ABT upgrades the Audi S8 1
2015 Lexus LS 1
chevrolet concept 2014 sema 1
Skoda Fabia R5 rally car 1
ferrari f430 philippe pasqua 4
2015 volkswagen saveiro surf 1
ferrari laferrari felipe massa 1
BMW M4 Coupe by Hamann tuning 1
Volkswagen Fox Pepper Concept 1
bmw x5 anniversary 1

More automotive from inautonews
A unique race day event for McLaren owners has been held recently at the Kyalami racetrack. Just because you are living in South Africa doesn’t mean you can’t enjoy your brand new ride, especially if that ride is made by McLaren. The images posted below are showing a unique track day event ...
read more
Inautonews Editors Section
Test Drive: Mercedes-Benz A180 CDI AT
Test Drive: Mercedes-Benz A180 CDI AT The new generation of the A-Class has been around since 2012 and its overall design is quite drastic, considering its predecessor. Now, two years ...
Test Drive: Citroen C-Elysee 1.6 HDi Exclusive
Test Drive: Citroen C-Elysee 1.6 HDi Exclusive Citroen has introduced the second generation of the C-Elysee last year. The model is smaller than the C4 and it is based on the Peugeot 301, being ...
Test Drive: BMW X4 xDrive30d
Test Drive: BMW X4 xDrive30d The newest crossover to make its way into BMW’s lineup is the X4. This is based on the X3 and it is basically a smaller version of the X6, aimed ...

Editors Section
Inautonews Editors Section
2012 Safest Cars list 2011 Safest Cars [Video] 2011 IIHS Safest Cars [Video] 2011 EuroNCAP Safest Cars 2010 Safest Cars [Video]

Latest in Safety Recall roundup: Lexus vehicles for fire riskThe Japanese based automaker Lexus has officially announced a new recall for approximately 423,000 ... Recall roundup: Fiat Chrysler vehicles for two separate problemsFiat Chrysler Automobiles has announced two recalls for almost three quarter of a million cars in ...
Safety Section