General Motors has ordered a safety campaign on 367, 808 units of the Chevy Equinox and GMC Terrain because of the problem with the windshield wiper module.
The campaign covers the United States and will include the 2013 Chevrolet Equinox with manufacturing dates between April 17, 2012, and August 15, 2013, as well as the 2013 GMC Terrain produced between April 17, 2012 and August 12, 2013. It seems the ball joints in the windshield wiper module can be corroded over time and will fall out of their socket. When that happens one or both wipers will cease to function. Of course this can turn into a major hazard if the problem occurs when raining as that would seriously heighten the risk of a crash. GM was made aware of the problem back in December 15, 2015, when a brand quality manager in Canada introduced such reports into the automaker’s Speak Up For Safety Program.
An investigation has been started in March this year and warranty data showed the incidents were more likely to occur in Canada so they conducted a safety campaign there first. Now the data also indicates the issue is rising in the US as well so the company is recalling the vehicles here as well. GM says it doesn’t have a root cause for the problem yet so there’s no fix – and the company also didn’t notify the National Highway Traffic Safety Administration when customers would start being notified.