Recall roundup: Ford C-Max Hybrid image

The North American based automaker Ford has recently announced a recall for some of the C-Max Hybrid vehicles because of a lack of roof padding issue.

According to the National Highway Traffic Safety Administration, a total of 33, 021 units of the Ford C-Max Hybrid, without the optional panoramic roof panels, will be affected by this recall and their owners will have to take a trip back to the dealers.

“During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, “Occupant Protection in Interior Impact.” In the event of a crash, an occupant could be at an increased risk of an injury”, as the NHTSA is saying in its official press release.

The affected 2013 Ford C-Max Hybrid vehicles have been produced between the 19th of January, 2012, and the 25th of June, 2013. Owners of these models will be notified by the carmaker and the dealers will install energy absorbers between the headliner and the roof. The recall should begin on the 19th of August. Meanwhile, for any extra questions on the subject, owners can contact Ford at 1-866-436-7332 or the NHTSA at 1-888-327-4236.

  • Jean Southwell

    Lack of sufficient roof padding is a serious safety issue? Really? I would love to swap my C-Max issue for that. My C-Max had an electrical fault/failure (that's what the manual called it) that left me with absolute no power in the middle of a busy four-lane street in Atlanta. The message that popped up on the display was "Stop Safely Now, Drive to a Safe Location." There was no way to drive anywhere as I had absolutely no power. It was terrifying. I was able eventually to restart the car, but it happened again within twenty minutes. Thank goodness for a rainy Sunday afternoon with little traffic. I took the car to a dealership for repair and learned that Ford Corporation refused to reimburse the dealer for repair unless they were able to duplicate the event. After they were unable to do that within a few days, they told me to take the car and drive it away. They agreed with me that the event could happen again at any time and that it could be very dangerous, but they still wanted me to take the car. I declined, although they warned that Ford may decide any any moment to refuse further efforts toward repair. I have no idea what to do at this point.