Following recent criticism towards its $70,000-plus electric luxury sedan, the California-based Tesla Motors decided to boost the warranty of the Model S to eight years.
Late on Friday the automaker said its Model S warranty coverage has been extended to match that of the battery pack, with eight years and “infinite” miles. The US company also announced the move will cover retroactively all Model S vehicles manufactured since 2012, adding on its blog that the move will only have a “moderately negative” impact on the automaker’s short term profit.
“In hindsight, this should have been our policy from the beginning of the Model S program,” said Tesla Chief Executive Elon Musk. “Our warranty policy should reflect” the company’s view that electric cars are more reliable than conventional vehicles, he added.
The move comes after last week the highly influential US magazine Consumer Reports criticized the Model S for having “more than its share of problems,”in contrast with 2013’s test when they awarded the vehicle high praise for its “smoothness, effortless glide and clever, elegant simplicity.” After purchasing the car in January 2013 for $89,650, the magazine reported experiencing several issues, including electrical ones (the car even rebooted itself), resolved by Tesla under warranty.