Tesla’s service executive unexpectedly takes long leave of absence image

The vice president that has been tasked by Tesla to make sure its owners are satisfied with their electric luxury vehicles has suddenly and unexpectedly taken a long leave of absence just prior to the crucial first deliveries of the Model X SUV.

Jerome Guillen, Tesla Motors Inc.’s vice president of worldwide service and deliveries, has been announced to be on leave for the reminder of the year just as the youngest publicly traded US automaker will start deliveries of the Model X crossover they first showed back in early 2012, at the end of September. This could signal another snag for the Palo Alto, California-based Tesla, which recently announced higher losses for the second quarter and also opted to lower sales forecast for the entire year alongside the production expectations for 2016. A regulatory filling from the company has revealed the automaker was notified by Guillen about the leave on August 4, though no reason has been cited. Immediately, the board decided that Guillen was no longer among the managers compelled to report stock ownership under the US securities law,a ccording to the filling. Other, previous fillings, showed that from April 15 through July 15, he had exercised 19,250 options to gain gross profits of at least $4 million.

Guillen, with a Ph.D. in mechanical engineering from the University of Michigan and formerly with Daimler AG, has been with Tesla since November 2010 and was in charge of the Model S luxury electric sedan’s development. He became the vice president of worldwide sales and service in April 2013 and this March his role was refocused on customer satisfaction following the early troubles the company encountered on the Chinese market.

Via Bloomberg