Toyota Motor Corp President Akio Toyoda apologized for the recall of millions of vehicles around the world, Japanese broadcaster NHK reported, as the deepening recall crisis threatened to further damage its sales and delay an earnings recovery.
“We’re extremely sorry to have made customers uneasy,” Toyoda said on Friday on the sidelines of the World Economic Forum in Davos, Switzerland, a brief clip on NHK showed.
“We plan to establish the facts and give an explanation that will remove customers’ concerns as soon as possible.”
Toyoda had been conspicuously silent since the top automaker’s recall of cars related to unintended acceleration spread from North America to Europe and China this week.
As of Saturday, the global recalls of Toyota cars and trucks had swollen to about 7.5 million vehicles, almost as many as it sold worldwide in 2009. Toyota has said the defective pedal was not used in any of its cars in Japan, Australia and Asia excluding China.
The total includes repairs for an issue involving floor mats becoming stuck under accelerator pedals.