The US government auto safety regulator specifically told Chrysler Group LLC Chief Executive Sergio Marchionne that his companies “have to get their act in gear” and hasten the repair process of Jeep models recalled because of an increased fire hazard.
Asked by media representatives if he was content with the way Chrysler is handling a recall that sees Jeep cars equipped with trailer hitches to secure better protection in low speed rear-end accidents, David Friedman, deputy director of the National Highway Traffic Safety Administration said: “No. In fact, this morning I sent a letter to the chairman and CEO of Chrysler telling them they have to get their act in gear. They have to make sure they’re getting those parts in the hands of consumers.”
Marchionne is chairman and CEO of Chrysler Group as well as CEO of Fiat Chrysler Automobiles NV. Chrysler reported earlier in November that it was reaching out to owners of 1.56 million older Jeep SUVs that were recalled to install the trailer hitches. The reason was that very few were bringing them into dealership for the fix, and only around 137,000 of the 1.56 million units had the part installed. Back in June 2013, the company announced the recall of older model Jeep SUVs that were at risk of catching fire in the event of a rear-end collision because they had the gas tank located behind the rear axle.