The team of dissatisfied customers has done it again, this time via the China unit. There, a very disgruntled customer of Tesla’s Model S luxury sedan expressed his disapproval of the company practices by promptly damaging his brand new car.
Yu Xinquan, an e-commerce entrepreneur, which lives in the northern Chinese region of Inner Mongolia, was in Beijing to take delivery of his brand new, white one million yuan (around $173,600) Model S. Just minutes after he was handed the keys to his brand new luxury electric vehicle, he took a wrench and smashed the front windshield.
“It’s a protest against the company,” said Yu. “Tesla’s arrogance made me angry. The automaker hasn’t delivered,” he added.
The troubles between Tesla and Yu started when he found out that although he ordered his car since October last year and deposited 250,000 yuan, his car – and others like him – would get delayed by the US company, destroying his dream of becoming one of the first owners of the car in China.
Back in April, when Tesla first started deliveries in the country, he found out that his vehicle wasn’t even built in the US, as the company wanted to postpone deliveries to inland China until it would get a better network of service centers and charging considerations. Then, he and his group of angry customers met with Tesla CEO Elon Musk who apologized and pledged the fast delivery of their cars.
While Yu was promised delivery within six weeks of his car, a complimentary limited-edition plate carrying Tesla’s logo and the free installation of the necessary charging equipment at his home, when his car arrived in the country it was further delayed because of a customs problem.
Via The Wall Street Journal