The German based automaker Volkswagen has recently apologized for the DSG transmission problem in its vehicles in China and the warranty for the gearboxes has been extended.
The General Administration of Quality Supervision, Inspection and Quarantine’s (AQSIQ) Defective Products Management Center, the Chinese NHTSA with a longer and harder to remember name, has sent a request to the German car manufacturer back in March, urging it to find a solution for this problem which is a safety risk to consumers and after VW refused to accept that this problem was a safety risk, the company finally apologized and extended the warranty for the DSG transmissions to ten years or 160,000 km.
A recent study conducted earlier this month had revealed that the faulty DSG gearboxes made by Volkswagen were the most complained problem for automobile owners in China and even after the 30 minute software update was installed on approximately 500,000 Volkswagen and Skoda vehicles from Shanghai VW and FAW-VW, the same problem resurfaced and new issues appeared. It’s hard to tell whether or not the “sorry” said by the German car manufacturer will wipe the problem away and if people in China would choose to buy the company’s vehicles in the future.
by Cristian Gnaticov
) - Tuesday, May 29th, 2012 - filed under Industry
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