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Chevrolet launches predictive maintenance for 2016 models

OnStar Proactive Alerts, available on select 2016 Chevrolets, uses real-time data to warn drivers of potential failures in key components before they happen.

By Chris Wilson Updated
2016 Chevrolet Malibu 2.4 LTZ, front right
2016 Chevrolet Malibu 2.4 LTZ, front right Ethan Llamas / CC BY-SA 4.0

Chevrolet has introduced a predictive maintenance system called OnStar Proactive Alerts, offering drivers of selected 2016 models early warnings about potential failures in critical components. The feature is available to OnStar subscribers on the 2016 Silverado, Tahoe, Suburban, Corvette and Equinox.

The system works by collecting a small batch of data each time the vehicle is started. Chevrolet analyses this information across its fleet, looking for patterns that indicate a component is likely to fail. If the system detects an anomaly in the starter motor, fuel pump or 12-volt battery, it automatically notifies the driver. Alerts can be delivered through in-car notifications, email or text message, depending on the owner's preference.

How predictive maintenance works in practice

Chevrolet likens its approach to the technology used on the Boeing 787, which transmits in-flight data to ground crews so they can prepare for maintenance as soon as the aircraft lands. For drivers, the advantage is early intervention: a warning before a breakdown, rather than after. The system’s algorithms refine their accuracy using billions of data points collected across the brand’s vehicles.

If a problem is detected, the driver receives a message advising them to visit a dealership. According to Chevrolet, this should reduce diagnostic time for technicians, as the likely fault has already been identified. The aim is to shorten repair times and improve the ownership experience by preventing unplanned breakdowns.

Future expansion plans

Chevrolet has stated that it intends to expand Proactive Alerts to monitor additional components in future, and to make the service available on more models across the GM portfolio. For now, only the starter motor, fuel pump and 12-volt battery are covered, and only on the named 2016 Chevrolets.

The move marks a step towards more connected, data-driven vehicle maintenance, with Chevrolet aiming to reduce both inconvenience for owners and time spent in workshops. For buyers considering a 2016 Silverado, Tahoe, Suburban, Corvette or Equinox, Proactive Alerts adds a layer of reassurance on top of existing OnStar services.

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